We ship worldwide! All our caftans are handcrafted in Marrakech, Morocco, and delivered to your door anywhere in the world with free shipping.

How long does delivery take?
Orders are typically delivered within 5 to 16 business days via DHL express shipping.

Do you offer free shipping?
Yes! We offer free worldwide shipping on all orders, no minimum required.

If you experience any issue with your order, please contact us within 30 days of delivery at support@yourcaftan.com and we will do our best to resolve it.

My item arrived damaged — what should I do?
We sincerely apologize. Please contact us immediately at support@yourcaftan.com with a clear photo of the damage, and we will assist you right away.

We accept all major payment methods including Visa, Mastercard, American Express, PayPal, and all other payment

Do I have to pay customs or import taxes?
All orders ship from Marrakech, Morocco. International customs duties or import taxes may apply depending on your country. These charges are determined by your local customs authorities and are not included in our prices.

Yes! Every caftan is handcrafted to your exact measurements at no extra cost. Simply provide your measurements at checkout and our artisans in Marrakech will create your perfect fit.

What makes YourCaftan different?
We combine authentic Moroccan craftsmanship with luxury quality fabrics, offering custom sizing and worldwide free shipping — bringing the finest Moroccan caftans directly from our atelier in Marrakech to your door.

Once an order is placed, we are unable to accept cancellations or changes due to the speed at which we begin processing your order. However, if you need to change your delivery address, please contact us within 24 hours of placing your order at support@yourcaftan.com

How can I track my order?
Once your order is shipped, you will receive an email with your DHL tracking number and a direct link to track your shipment in real-time.